Employee experience is defined as the totality of a worker’s experiences in an organization. It includes their cultural experiences, including interactions with coworkers, leaders, and HR, as well as their usage of office technology and their workspace or surroundings.
You’re investing in your workers’ professional growth by providing them with relevant information and access to cutting-edge technologies. They become more involved when you show them you care, which enhances the whole employee experience. Your workers will want to engage in your employer branding activities if you improve the employee experience.
It is your job as a business to develop your staff. If you provide them with the correct information and tools, they’ll be able to assist you in recruiting and retaining top personnel.
How does internal communication influences employee experience?
Employee communication refers to the exchange of information and sentiments among an organization’s employees and managers. It can happen orally or via intranets. Employee communication is critical to an organization’s health and strength. Managers would be unable to appropriately lead the workers they supervise without it. The more successfully an organization’s employee communication plan is implemented, the more successful it will be.
Improved engagement
Employee engagement is directly related to effective employee communication. When workers have access to the information they need to accomplish their jobs effectively while also having the option to provide feedback, they feel more connected to the organization and to one another, heard, and productive, which leads to them being more engaged in their daily tasks.
Boosts harmony
Misunderstandings and other challenges can occur if communication between employees and supervisors is not adequately flowed back and forth. All of these issues can cause stress and damage workplace harmony. Employee communication that is open and honest helps to prevent problems and handle them swiftly when they do arise. This contributes to the maintenance of a harmonious workplace. This can be boosted by the use of social intranet portals as they have social features that keep employees engaged.
A diverse workplace without any issues
Employees from all origins, views, and viewpoints may join together under one objective and work as a cohesive one thanks to inclusive communication. Companies can genuinely prosper when everyone feels that their voice is heard and their thoughts are respected. An employee intranet portal like AgilityPortal can help you to achieve this.
Innovative ideas
Great communication is equally as important for cooperation as it is for invention. Innovation is inevitable when team members can successfully exchange ideas and information, listen to everyone’s opinions, and really cooperate as a team.
Departmental connection
It is true that each department inside an organization has its own purpose and function; they all rely on one another to flourish individually and collectively. As a result, departments must be able to interact with one another in order to collaborate and assist one another. Companies thrive when all departments are in sync and working together. If a single department is shut off from communication and out of sync with the rest of the organization, the department, as well as the entire organization, may suffer the consequences.
Recruitment and retention
Job seekers are searching for more than simply a good salary. They want to do meaningful work. They are screening organizations as well as potential employers. Prospective workers frequently analyze perks, diversity, and communication levels throughout the employment process.
Employee advocates may be created across all of these categories and platforms with a great employee experience and strong shared culture, attracting more applicants and retaining the organization’s top talent.
Communication is more than news
Employee communication encompasses much more than merely informing employees about organizational news. Employee experience is elevated through effective communication, which gives workers a feeling of purpose within their everyday activities. Employees feel connected, included, and empowered to do their best at work when they believe they have all of the essential tools, knowledge, and resources to succeed both in and out of the office. An integrated intranet software provides all of these features in one place. You can use it to educate your employees and even use gamification features to make the work interesting.
What can you do to improve communication and employee experience?
You can start by measuring employee engagement throughout the company’s content platforms and streams. If you use an intranet portal like AgilityPortal, you can monitor the clicks, time spent on a page, and the number of shares per user. These are all signs that workers are interested in learning more about the organization. It’s extremely critical to have analytics that assesses team content and provides access to the results to team managers.
Run pulse surveys with various employee groups or the full workforce to gauge attitude. These simple surveys with only a few questions may provide you with rapid feedback on how workers feel about a certain issue. Employee comments can also be mined for sentiment using advanced analytics capabilities.
Track interaction with messaging important surrounding activities to gauge reaction. Did workers see the town hall meeting on the forthcoming organizational changes? Are they receiving alerts about it? These are some metrics to consider.
Whatever indicator you select, make sure you’re using unified analytics to track it. That means your analytics dashboard should be able to track all of your company’s communication channels, touchpoints, enterprise systems, and devices.
Check to see if your digital aspect is working for everyone. This doesn’t always mean persuading the IT department to acquire a bunch of new apps; it might also mean making better use of the ones you currently have. For example, you can use AgilityPortal to integrate all of your company’s systems in a seamless manner so that your employees don’t have to switch between tools every day, and they can interact with each other without any difficulties. It will surely boost employee experience as it eases the process of communication, obtaining information, and providing feedback.