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London Journal | The Voice of London
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    Keir’s small boats plan won’t deter ANYONE – hapless French will let them loose to do it again, immigration boss slams

    Keir’s small boats plan won’t deter ANYONE – hapless French will let them loose to do it again, immigration boss slams

    Charles warns small boats crisis is a ‘profound challenge’ as he hosts Macron at state banquet ahead of migrant ‘deal’

    Charles warns small boats crisis is a ‘profound challenge’ as he hosts Macron at state banquet ahead of migrant ‘deal’

    Jeremy Corbyn’s planned hard-left party of two in chaos as he refuses to confirm who’ll lead it

    Jeremy Corbyn’s planned hard-left party of two in chaos as he refuses to confirm who’ll lead it

    Keir insists he’s still backing Reeves after ‘late-night talks’ as he tries to steady ship after Commons chaos

    Keir insists he’s still backing Reeves after ‘late-night talks’ as he tries to steady ship after Commons chaos

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      Future of Media Awards shortlist highlights best of digital journalism in 2025

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      Business Post: From ‘shocking’ engagement to 12,000 subscribers

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        Jon Jones performs retirement U-turn and announces return to UFC testing pool after Dana White lying claims

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        Tyson Fury heads off to business meeting still wearing Primark Soccer Aid suit after dropping F-bomb live on ITV

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        Keir’s small boats plan won’t deter ANYONE – hapless French will let them loose to do it again, immigration boss slams

        Keir’s small boats plan won’t deter ANYONE – hapless French will let them loose to do it again, immigration boss slams

        Charles warns small boats crisis is a ‘profound challenge’ as he hosts Macron at state banquet ahead of migrant ‘deal’

        Charles warns small boats crisis is a ‘profound challenge’ as he hosts Macron at state banquet ahead of migrant ‘deal’

        Jeremy Corbyn’s planned hard-left party of two in chaos as he refuses to confirm who’ll lead it

        Jeremy Corbyn’s planned hard-left party of two in chaos as he refuses to confirm who’ll lead it

        Keir insists he’s still backing Reeves after ‘late-night talks’ as he tries to steady ship after Commons chaos

        Keir insists he’s still backing Reeves after ‘late-night talks’ as he tries to steady ship after Commons chaos

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          Future of Media Awards shortlist highlights best of digital journalism in 2025

          Future of Media Awards shortlist highlights best of digital journalism in 2025

          Business Post: From ‘shocking’ engagement to 12,000 subscribers

          Business Post: From ‘shocking’ engagement to 12,000 subscribers

          News diary 7-13 July: 7/7 bombings 20th anniversary, Netanyahu at White House, Macron state visit to UK

          Urgent bid lodged with UK regulator to stop Google AI Overviews ‘stealing journalism’

          Urgent bid lodged with UK regulator to stop Google AI Overviews ‘stealing journalism’

          Trending Tags

          • Tech
            ‘Death date’ of universe revealed as scientists predict when ‘shrinking’ will start before ‘Big Crunch’ wipes us all out

            ‘Death date’ of universe revealed as scientists predict when ‘shrinking’ will start before ‘Big Crunch’ wipes us all out

            Is this the breakfast of the future? Bread made of BUGS & fungus created to fight food shortage – so would YOU try it?

            Is this the breakfast of the future? Bread made of BUGS & fungus created to fight food shortage – so would YOU try it?

            Mystery of Captain Cook’s lost ship is SOLVED after 250 years as scientists discover sunken remains of HMS Endeavour

            Mystery of Captain Cook’s lost ship is SOLVED after 250 years as scientists discover sunken remains of HMS Endeavour

            Sex-crazed insects cause car to flip with drivers warned to keep windows closed on roads as the bugs invade US

            Sex-crazed insects cause car to flip with drivers warned to keep windows closed on roads as the bugs invade US

            I used ChatGPT as FREE nutritionist to rate my diet & turbocharge my health – it found TWO hidden dangers in my meals

            I used ChatGPT as FREE nutritionist to rate my diet & turbocharge my health – it found TWO hidden dangers in my meals

            Huge number of horses’ facial expressions revealed as scientists discover equine ‘language’

            Huge number of horses’ facial expressions revealed as scientists discover equine ‘language’

          • Health
          • Science

            We’ve probably already been discovered by aliens, but they have some pretty good reasons to hide.

            Almost everyone is said to benefit from a scientifically supported method for improving sleep.

            2,500-year-old rock engravings were found near Mosul, Iraq.

            Is the soul of a person eternal? the findings of scientists

            With its most recent move, is General Electric abandoning wind power?

          • Crypto
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            • Sports
            Jon Jones performs retirement U-turn and announces return to UFC testing pool after Dana White lying claims

            Jon Jones performs retirement U-turn and announces return to UFC testing pool after Dana White lying claims

            Tyson Fury heads off to business meeting still wearing Primark Soccer Aid suit after dropping F-bomb live on ITV

            Tyson Fury heads off to business meeting still wearing Primark Soccer Aid suit after dropping F-bomb live on ITV

            ‘This’ll wind people up’ – DeChambeau and Rose’s response to how club golfers would cope at Oakmont US Open course

            ‘This’ll wind people up’ – DeChambeau and Rose’s response to how club golfers would cope at Oakmont US Open course

            UFC 316 – Merab Dvalishvili vs Sean O’Malley 2: Fight time, full card, TV channel and live stream ahead of huge rematch

            UFC 316 – Merab Dvalishvili vs Sean O’Malley 2: Fight time, full card, TV channel and live stream ahead of huge rematch

            Olympics gender row boxer Imane Khelif BANNED from next week’s World Cup as chiefs introduce mandatory sex testing

            Olympics gender row boxer Imane Khelif BANNED from next week’s World Cup as chiefs introduce mandatory sex testing

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            A Site for Situated Practices: Mezzanine

            Exhibition: Substance & Recoding: The Narrative of Contemporary Objects in the Semantic Turn

            Discover Amsterdam’s beauty from the water

            An adventure on the canals of Amsterdam

            An adventure on the canals of Amsterdam

            Eromosele Gideon Eigbiremolen Unveils Sustainable Vision for SS24 with Burvain's Latest Collection.

            Eromosele Gideon Eigbiremolen Unveils Sustainable Vision for SS24 with Burvain’s Latest Collection.

            after builders cleaning

            After Builders Cleaning Services in UK with Cliffycox: Reviving Spaces, Redefining Cleanliness

            Creating an Oasis Deponti Glass Room Products and Maze Outdoor Kitchens

            Creating an Oasis: Deponti Glass Room Products and Maze Outdoor Kitchens

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          Thousands ‘overcharged’ for PCP car loans could be in line for compensation

          by Anderson
          January 11, 2024
          in Motoring
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          Thousands of people who complained they were overcharged on their car loans could be eligible for compensation.

          The Financial Conduct Authority (FCA) banned discretionary commission arrangements in 2021 but has now started a probe into historic deals in the industry.

          These arrangements meant brokers set a high interest rate for customers in order to make a better commission. Essentially, higher rates led to higher commission payments for the firms or brokers offering the finance.

          This includes hire purchase agreements, such as Personal Contract Purchases, a popular way of spreading the cost of your next car.

          The FCA found there was a conflict of interest between the rates being offered to consumers and broker commissions.

          While it investigates, it is pausing customer complaints that have been or will be received by firms from 17 November 2023 up to 25 September 2024 – a period of about nine months.

          #color-context-related-article-2849557 {–inews-color-primary: #F88379;–inews-color-secondary: #FEF2F1;–inews-color-tertiary: #F88379;}

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          “If we find there has been widespread misconduct and we find consumers have lost out, we will identify how best to make sure people who are owed compensation receive appropriate settlement in an orderly, consistent and efficient way and, if necessary, resolve any contested legal issues of general importance,” the FCA said.

          With immediate effect, the regulator is pausing the eight-week deadline by which motor finance firms have to respond to complaints about credit arrangements where there was a discretionary commission between lender and broker.

          The Financial Ombudsman Service (FOS), which investigates consumer complaints, welcomed the FCA’s move, saying it had already heard from thousands of people who felt they had been overcharged for their car loan.

          “We’ve heard from more than 10,000 people who fear they were charged too much for their finance, and we know many more are waiting in the wings,” said Abby Thomas, chief executive at FOS.

          “We’ve resolved two complaints where we found that the way the commission arrangement between the lender and the car dealer worked was unfair on the consumer.

          “Our decisions could signal the way forward for many more similar complaints that have not been resolved between firms and consumers.”

          These successful complaints – against commissions that were charged prior to the 2021 ban – come as others have also been upheld in the County Courts.

          The FCA said this created confusion for firms, who felt they were justified in dismissing complaints about commissions charged prior to the ban, and for consumers, who had seen some receive compensation but might not be able to secure it for themselves.

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