Reliance Jio has increased the recharge plan prices some time ago. Now its effect is being seen on the company's user base as well. As a result, around 10.9 million customers left Jia in Q2. Now the question is should Jio worry about this? So the answer is no. Because the main reason behind it was that the cost of the recharge plan had gone up. Also, when such changes occur, companies' user base often slips away.
Whereas, if we look at the overall figures, we find that Jio's 5G user list has increased by around 17 million. Importantly, the number of Jio's 5G customers was around 130 million earlier and now it has increased to 147 million.
At this time the ARPU figure was also 181.7 which has now increased to 195.1. This is the reason why the net profit of the telecom company has also increased to Rs 6,536. Jio's overall subscriber base has definitely declined.
Jio said on this that the company is fully hopeful that its impact will be seen in the user base. Jio hiked tariff prices a while ago. The decline in Jio's user base has not hurt the company much. Jio says that our full focus is on providing the best 5G network. Homes can be connected using Fixed Wireless Access Service (FWA).
In such situation, it is proving to be very beneficial for the users. The loss of 10.9 million customers will not affect Jio's business. ARPU has improved the performance of the company. However, other companies have certainly benefited from this.
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